http://www.lsuc.on.ca/regulation/a/profconduct/
It's a little frustrating because I've mentioned this a number of times.
The LSUC certainly does take the conduct of its membership seriously as can be seen from a gloss on all the disciplinary hearings of individual lawyers on their website. But all those fiduciary regulations and hearings deal with the lawyer's standard of conduct (or lack thereof) in regard to their clients. If you're the subject of their collection activity, then you're the target, not the client! As long as a lawyer doesn't break any laws in tryng to collect the debt then, the debtor is fair game. Well ok, they do "sort of" actually break a few laws by making a lot of phoney threats and by sending out a lot of bogus/pseudo court documents in an pathetic effort to scare people into paying up.
As far as the phoney threats go: yes, they are illegal and contrary to professional standards and, at least, in theory subject to some disciplinary accountability. However, lawyers know that no one is ever likely to complain, and even if they do, they realize that they'll be able to finagle their way around it. After all, recall all the people on this forum and another that were screaming bloody murder about Natale Law Offices. They were going to the RCMP, the local police, the Law Society of Upper Canada etc, etc. How many of them actually did? NOT A ONE!
As can be seen by the above link to the Law Society of Upper Canada's Rules of Professional Conduct, the old singular rule 5.01.5 governing the behaviour of a lawyer engaged in collection activity (that I quoted last year) has been dropped; in fact, all of Section 5 and others have been revamped. It's open season on hapless debtors.
Ray