I seem to be in the same situation as you with IQOR/rogers and am in the middle of trying to fix the same issue. My file is supposed to be from september 2003 and apparently i've made a payment in 2007.
The best advise i can offer is get IQOR's fax number and send them a letter asking for verifiction of acct., they have 30 days to prove that its yours. eqaifax seems to be of no help but i suggest sending them the same letter, after that the only options i've been advised of is euther small claims court or a lawyer.
If you have any luck or find an alternative solution please pass it on

