I noticed this and thought I should resurrect it.

I'm sure that there are thousands of people who get calls at work from a collection agency.

I remember that I received a call from Total Credit Recovery regarding an employee that worked for me.

This was the type of information I wasn't interested in as this employee was a hard working, honest and diligent employee.

What a person does in their personal life is their business. Because this person was a good employee, I didn't see a reflection of her bad personal credit with her work ethic.

I got a call at my office from Total Credit Recovery today looking for an old employee.

The message went something like this:
"Hi, this is (the collection agent) from Total Credit Recovery in Vancouver and I'm calling for (old employees name) and her spouse.

Please have (old employees name) contact me at this number."

Do I as an employer want to know about my employees collection activities? I can't believe that the collection agent mentioned the spouses name as well..

In my opinion that is a huge breach of the PIPEDA

The collection agent seemed to have used the tone of, "did you know your employee is in collections with us?" !! That really bothers me..

It's none of my business if my employee is in collections so long as they do their job and are punctual etc. I don't want to know about all of the personal issues of people that work for me.

I think it was totally unprofessional and also illegal for Total Credit Recovery to leave a message on the main message manager - answering machine for my company. Any body could have received that message including a receptionist who shouldn't know about the other people's personal financial problems.

Total Credit Recovery, I hope you get caught for doing this, and I hope you don't make a practice of collecting this way any further. ( I'm sure you won't take heed anyway)