by dreemr13 » Tue Aug 02, 2011 10:37:25 AM
I hate GE Money. I had a leisure loan for a 2006 VStar 1100. After my wife was killed I took the bike to a consignment place. There was $3900 owing on the loan. The bike sold for $5900 which left me with $1400 after the fees that I hoped was going to get me through my other payments till I was back on try. The buyer knew there was a loan and a lien needed to come off and we all expected this would be a few days to do. This was in January 3, 2010. Ok, so now we are at April 30, 2010 and GE Money have to be the biggest idiots on the planet. The customer service rep gave us a buyout amount, but didn't include the next months payment which bounced as there was no money for it. I sent a money order a few days later and the payment for it was lost in limbo as over the last month the Scarlborough office has moved and they changed their name to GE Capital Finance!!!! I keep calling and they say in 30 days I will get the documents but they still are having problems with the account. Once day it says the debt is paid, the next they say .07 cents is owing, and the next day I''ll get a call from an India call centre asking when I will be making payment as the account is past due. IDIOTS!!!!
Anyway, the guy that bought the bike backed out and the consignment place had to give his money back, and they have to sell it to someone else, but they won't do that now till we get confirmation the lien is gone. GE as of yesterday has yet to get the lien off.
I don't get my share (the $1400) until the lien is gone and the bike is sold again. What sucks is I have now defaulted three bi-weekly payments on my vehicle and they are trying to reposess.
GE Money can go to hell as far as I am concerned. I did the right thing trying to sell the bike to cover the debt and make sure my other payments were covered, and they just f*cked it all up.