Hey Joe,
YOu don't have a contract with a collection agency.
As I always recommend, ask the collection agent to show proof that he is licensed in your province. Both the collection agent and the collection agency must be licensed in your province. If they don't show you proof, the phone call is illegal.

Secondly, you don't owe the collection agency ANY money. You haven't signed any agreement with the collection agency. You don't owe them anything.

You do however owe the original creditor.

I would suggest you get a copy of the original contract with Capital One and see what you agreed to. Also, I would recommend getting a copy of your credit report to see how Capital one is reporting you.

It's really important to pay off the debt to ensure you credit report doesn't get messed up.

The worst that the collection agency can do is recommend to the creditor that the creditor take you to small claims court.

RECOMMENDED:
1) Ask the collection agency for proof that he's licensed. You have to see proof.
2) Look at the contract to make sure what you agreed to with Capital One MasterCard.

Collection agencies have to abide by laws. Don't be bullied by them.

There is much more involved, but this is a good start.

Okay here is a phone call i recieved tonight by a collection agency.

I recieved this call at about 6:52pm...

He told me that i owed Capital One Mastercard the amount and all info he needed too.
What he told me that i don't agree too is...

I must pay in full the amount owing, he even gave me this explanation...

Creditor: "You agreed to this card, you took this card to the grocery store, and bought
groceries did you not?"

Myself: "Yes"

Creditor: "Well they didn't tell you, you can have a tomato today, and a piece of
lettuce tommorow. its the same with their money, they want it now."

Myself: "Well I can't give you it all now, I can give you $50 per month"

Creditor: "That's Unacceptable. I want it in full. I got a pile of cases, and yours is the
smallest. I see no reason why you can't pay this, go borrow it from friends and family"

Myself: "If it was that easy, i would have done it by now"

Creditor: "I don't care. You took the card, now it's time to payup"

Is this Legal???? Can he demand full payment in full. I told him he can't do that, and
he called me a liar and that i was quoting the law wrong and that he didnt like my

attitude. He told me under my contract he can make me pay full payment and that
he wont let it stay with him and he will just send it off back to mastercard to have me

sued, cause he doesnt have the time."

I have dealt with collection agencies before but this topped them all off. Last one i

dealt with, he threatened me, and then i got him removed from my file and his boss
started threatening me, so i ignored them and nothing has been done about it since.

Any advice would be appreciated. Btw he told me i have to contact him by mon oct 31
with the full payment.