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What is a Bill Collector?

bill collector These are third parties that pursue repayment of debts or interest on loans for a nominal fee or a percentage of the amount owed. Most countries have laws to protect debtors from unlawful practices like harassment that bill collectors might indulge in. The problem of bill collectors has become worse in the recent years due to the economic crunch that has affected thousands of people and led to a major credit crisis.

Not knowing how to negotiate with bill collectors can be quite a problem. Some bill collectors may incessantly pursue debtors and harass them. Repeated phone calls during the day, sending a number of letters and mails calling late in the night, threats and profanity of language are some practices they adopt. All of these practices re illegal in Canada where debt collection is governed by The Business Practices and Consumer Protection Act.

The laws to protect consumers from bill collectors weren't made until the recent years. Not surprisingly abuses, both verbal and physical, were common practices in the past. However thanks to the Business Practices & Consumer Protection Act, these problems can be dealt with legally. This act aims at licensing debt collection agencies and regulates the conduct of the creditors. This law has already reduced illegal debt collection practices in the country and aims to eliminate it completely in the near future.

Some facts about credit collection:

Here are some practices the bill collectors are NOT allowed to do:

1) Call your house and intimidate your family and friends. 2) Make more than one phone call a day. In fact in some states the law states that it is quite sufficient for creditors to call once in a few days or weeks to find out if the financial position of the debtors has changed or not. 3) Call your employer for any reason other than to verify your employment and. They are not allowed to tarnish your reputation at work or discuss your credit with your employers. 4) Use false documents that look misleading and may fool the consumer into thinking they are official court documents. 5) Use threatening or intimidating language. Use of obscenity or profane language. 6) Add additional interests on the original amount borrowed unless agreed upon in the original agreement or allowed for by the local laws.

A solution to overcome this problem would be to complain to the Consumer Protection Agency which would take appropriate measures to safeguard the rights of the consumers. If the collectors continue to make threatening phone calls, refuse to accept their calls and insist on written communication. If you disagree with the amounts that the collectors demand, you can go to court to dispute it. All records of communication should be produced in the court. However if the consumer is in debt, the law states that they are obliged to repay them. If the creditors win the lawsuit over a debt, the Law grants them powerful rights to get their money back. Also filing for bankruptcy will not help as the creditors are entitled to a share of the bankruptcy estate. Therefore filing false lawsuits, no matter how promising the settlements are, can prove to be quite damaging to the debtor.



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