I got just a short incident not a huge big story. A call from Ford Motor who called my number & the person who purchased had given them a wrong number which was mine.On phone that person from ford was very rude. After a lot of calls i went to there office & told all story after that they were nice with me. I was scared that they are so rude on phone & how they behave to me in office.But it was nice.

bad experience, yes. when you expect that your car would run smoothly on a vacation that turned into a disaster because of faulty parts. i want to forget that incident. and when collectors keep bugging you out and your neighbors.

Wow, that’s too bad about that Mustang; seems like a total lemon… it (well the 1970 Boss 429 Mustang) is still one of my favourite cars...

RE: neighbours getting calls. Most provinces allow collection agencies to contact neighbours for the purpose (ONLY this purpose) of confirming a debtor’s whereabouts. Remember original creditors are not effected by the collection agency acts, but have adopted many tactics used by collection agencies to get a hold of a debtor.

Collectors get sneaky and sometimes use it (the neighbour call) as a way to leave a message with that next-door neighbour and embarrass the actual debtor if they do live next door.

That's interesting that Ford Motor Credit is calling you directly..
Does that mean they can't afford to hire a third party collector?

I have big problems with companies calling neighbours and family. That just isn't right.

I have received 2 phone calls from Ford Motor Credit looking for a "Deadbeat" neighbor, who I do not know and she no longer lives on this street. They have also called me on another person in the neighborhood that no longer lives here. Ford repossed his van about a month ago. How do I get them to stop calling here for other people? I'm the only one that I know of that is getting these calls. Maybe I'm the only one that's answering the phone when they see "Ford Motor Credit" on the caller ID. I shouldn't have to put up with this.

It's amazing that several thousand people have to enter in a class action law suit against for in order to get these types of results with the Ford Motor company or any other large powerful company for that matter.

Are there other Canadians that are having similar problems with their Ford Automobiles..?? Probably. Maybe a Canadian class action against Ford Motor?

You're absolutely correct in fighting Ford with all you've got!!

DETROIT (AP) ? Ford (F) has agreed to a settlement that requires the automaker to pay at least $735 each to car owners who had to replace an intake manifold, attorneys for the plaintiffs said Friday.

Ford also is extending warranty coverage on the nylon composite part to seven years to cover vehicle owners who haven't yet replaced the manifold. The class-action lawsuit covered 1.8 million vehicle owners, according to Morrow Cater, a spokeswoman for the plaintiffs.

A spokeswoman for the automaker, Kathleen Vokes, said Ford doesn't know how much the settlement will cost because it's unclear how many people will seek reimbursement.

An intake manifold is a pipe that supplies a mixture of fuel and air to the engine's cylinders. Vehicles included in the settlement are the Ford Crown Victoria, Mercury Grand Marquis and Lincoln Town Car from the 1996-2001 model years; 1997 Mercury Cougar, Ford Thunderbird and Ford Mustang; some Mustangs from 1998-2001; some Ford Explorers from 2002.

Plaintiffs claimed the intake manifolds are prone to premature cracking, which could lead to coolant leakage and expensive damage to the engine.

"Until this settlement, those who owned or leased these cars had to bear the brunt of the manufacturer's mistake," Mike Ram, one of the plaintiffs attorneys, said.

Hi Monty Loree.

Thanks for your feedback on this. I did some research on my most recent problem and found an interesting piece of information about the American FORD company.

It seems that the Mustang engine's leakage problem is well known in the US and the consumers have settled a lawsuite in which FORD was ordered to do appropriate repairs.

Affected models are: Ford Crown Victoria, Mercury Grand Marquis and Lincoln Town Car from the 1996-2001 model years; 1997 Mercury Cougar, Ford Thunderbird and Ford Mustang; some Mustangs from 1998-2001; some Ford Explorers from 2002.

For more information please refer to: http://www.usatoday.com/money/autos/2005-12-16-ford-manifolds_x.htm

I thoguht this may be interesting to anyone who is having the same problem as myslef. I will definitely followup on this and post an update. thanks for the opportunity.

Hey Michelle S.
Thanks for coming by and telling us about that.

It's amazing that when the customer has a problem with their vehicle, you have to really fight to get them to do what you need, which it looks you did successfully.

However, when it comes time for you to pay for the vehicle, (the customers side of the agreement), they have more than enough muscle to collect money etc.

I think it's cool that you have faught Ford Motor as much as you have and have gotten them to bend a little!!

Let us know how it goes with your Industry Canada complaint. Sometimes it's important to let a company such as Ford Motor know that you mean business.

If they knew how much bad publicity a post such as this would give them, they should be a little more considerate.!!

Best wishes.

I have a few good stories related to the same car, a brand new 2005 Mustang GT.

1) Within the first month, the front driver side tire blew up on the highway and it was a miracle that I managed to control the car and steer it to the side collision free.When I took it up with the dealership, they claimed that the tire was not under warranty and that I was responsible for the repalcement. After threatening to go the Better Business Bureau, they agreed to pay for a new tire but not labour.

2) After having problems starting the car up, FORD discovered that the car's computer! was cracked and needed to be replaced. Thankfully this time they decided that the warranty coveres all costs and after two days I got my car back.

3) Quite recently, the car was taken in because of the engine light coming (all service dates, oil & filter etc have been met very punctually). FORD discovered that the engine has some sort of a leak and needs to be repaired. The catch was that because I am 1000K over my warranty I am responsible for paying all costs. Once agian, after reminding them of the problems I have been having with this car, they said that they will cover 75% of the total cost ($900 + Tax) but that I am responsible for the rest!!!!!!!

At this point, between the car's engine, it's computer, wiper timer and faulty handbreak connection, I might as well be given a brand new car! and be paid for the numerous times that I have been forced to waste driving back and forth between work, home and dealerships. I will take this to Industry Canada and ask for an investigation if possible. Meanwhile I hope anyone who is considering a FORD will reconsider!

Does anybody have any Ford Motor Stories?

Have you had any good experiences with Ford Motor Credit?
Any bad experiences?