The aim of the forum is to help people by discussion.
Unfortunately we don't have university trained "collection agency" gurus here... this is all school of hard knocks info here. Myself included.
We should appreciate the time people give here to help others.. without people volunteering their time and knowledge, there wouldn't be much help offered here...
As such, we have to get used to each others personalities...
Thanks to those who contribute on this forum... it's much appreciated by myself and the thousands of people who visit the site each month looking for answers.
There are many thousands of people who visit the site each month and don't contribute.
(I would like to contribute more these days... unfortunately my roll now is more to maintain and build up the site's software and mechanics)