I believe you need to get a lawyer involved and have the lawyer present your complaint to the RCMP and HSBC.If this person did withdrawal money from your mothers account, the fraud department will be able to trace the transactions through the ip address. If this crook is smart and did the transactions at an internet café or had a laptop and bumped off someone else’s ip address, it might be hard to prove. In the end the money had to go into someone’s account and hopefully it was in this country and not in a foreign country where it is hard to trace sometimes and prove. Good luck..

average joe:

You probably wouldn't be so average if you thought a little longer before shooting from the hip. There are family members likely involved who my mother may have trusted more than she should have. And, given that she's deceased, they may claim they gifted large amounts of money to her. So things not black and white enough to warrant police or HSBC fraud involvement. I'm trying to collect enough evidence to support a civil case since success there requires only showing that "on a balance of probabilities" there was misconduct rather than proving a criminal act "beyond a reasonable doubt".

I will also politely suggest that, by posting my question on this very public forum, I might have slightly compromised any master plan you have imagined I have to hack into HSBC's computers.

Thx for all the help, though.

I don't think anyone on here is going to believe your story. The only reason you want those codes in my opinion is, you want to hack into HSBC system. If you want to catch your mother’s thief, call HSBC fraud department or the R.C.M.P.

I'm trying to catch a crook who accessed my Mom's HSBC chequing account via the Internet. Does anybody know if it is possible to decode HSBC's transaction codes for online banking transactions? They have this format: "HIB- 12345x56789". I found a FAQ that said these codes were "time-sensitive". But, I don't know if that means there's a date or time-of-day code embedded in them.

I notice that a set of 9 online transactions throughout a certain month all had the same 5 digits before the "x" in the code above while the last 5 digits were all close to each other -- varying in only the final 2 digits even though the transactions were several days apart.

The first 5 digits vary from month to month and sometimes within a month (though not usually) which seems to suggest that they may be a random (?) number specific to a customer for a certain time period (several days). The final 5 digits also seem to be a series of transactions for that customer although they do not increase sequentially or monotonically.

Anybody out there with some deep insight into HSBC's codes that can help? Bank staff give me the brush-off. There's large amounts of money at stake and the possibility of somebody going to jail. Please help me catch the crook who abused my mother.