by lukathersue » Fri Oct 14, 2005 12:00:00 AM
I have to tell you, of all the experiences I have been through during a period where business was bad and our bills got so behind, the Royal Bank Visa people have been absolutely OUTSTANDING! They have always been friendly, helpful, kind, never abusive nor made you feel small because you were having financial difficulties. They have negotiated freely with me, and renegotiated as I've needed. I just wanted to say something positive because most of my experiences dealing with anyone I had to make late payments with have been horrible and usually left me crying after hanging up the phone. It's an awful feeling to already have big financial problems and then a virtual stranger phones you up and starts beating you up. Horrible people. I am so glad that this site exists, I am finding it so helpful.