If its listed through CRS INC call the collection agency and ask for 'Sal Bruno's' direct line. He deals with credit listings within crs and can remove it for you

If it's listed through CRS INC

The collection agency never removed it from the tapes they send to the credit bureaus or they forgot to "freeze" the tapes. It's on both the "trade" and "collections" section of the credit reports because the collection agency takes over the reporting once it goes to 3'rd party collections or sold.

If phone calls to Rogers or the agency didn't resolve the problem, it wasn't a bad idea to tie them up in red tape by sending a dispute to Consumer [Non]Protection. They're useless, but all the red tape will motivate Rogers to correct the credit bureau entries (hopefully, perhaps, maybe).

Ray

Ok I have 2 questions. I'm going to contact consumer protection agency this week but maybe if you guys aren't too busy you can take a stab at it.

Once a debt has been payed or withdrawn against you by the company that hires the collection agency in this case crs is the collection agency obligated to remove the strike they put against you? If so what is the time limit? Also when I first spoke with crs when they started calling I asked to speak to their legal department so I could put them on notice that I was planning on disputing the dept and had every intention on taking the company in this case rogers to court. The employee put me on hold for about 1 minute and then returned and said the account was still in rogers name so it would do me no good. Of course since this started rogers has removed all charges against me as of nov 1 2008 but when I checked my credit last week I still have 2 strikes against me. One being rogers for the withdrawn amount and the other crs for the same which is rogers. So if the account was still in rogers name why would crs put a strike against me, interesting.. this week I'll contact consumer protection agency I already sent an indepth letter to the onteario society of collection agencies this week.