by freedom » Thu Feb 21, 2008 10:04:58 AM
Hi there
Warning for anyone negtiating settlement with RBC visa credit line. We negotiated debt settlement with them last year - over the phone - they said to wait - formal documents would follow in the mail.
Documents did not come - and then RBC emptied out and froze my bank accounts, and my childrens - the last banking day before Xmass because I did not sign and return documents - futher investigation revealed that RBC sent documents to an incorect address - reason I never received the documents - but they said it wasn't their problem that they sent it to the wrong address.
Settlement offer was off the table even though RBC screwed up. - they said too bad - I didn't answer within the 10 days - so offer was off the table.
Ombudsman wouldn't help (big surprise).
ps My bank accounts were for an incorporated business - they had no authority to touch, and my childrens - how low can you go..