• I received another email from a visitor who has found the information on this site helpful and valuable.

    The reader took the time to contact me by phone and explain her situation. She mentioned that she was getting hounded for a 10 year old debt by a collection agent by the name of "Mr Lando".

    She then contacted Consumer Protection who had NO RECORD of any person registered with that name.

    This is a case of a collection agent who is not representing himself properly and is probably engaging in collection activities while not being properly licensed with the province.

    ALWAYS ASK FOR PROOF THAT THE COLLECTION AGENT IS LICENSED IN YOUR PROVINCE.
    That's why I always tell people to ask if the collection agent for proof that he/she is licensed in their province. If the collection agent is not licensed, their phone call to you is illegal and should result in the consumer complaining in writing to their respective Consumer Protection office.

    I appreciate this lady (who asked to remain anonymous) taking the time to write me with what she is doing and the progress that she is making!!

    Taking action and sticking with it is the name of the game.

    Hello Monty,

    It was pleasure talking to you.

    Further to our telephone conversation the phone numbers for this person who goes
    by the name of Mr. Lando are:

    (416) 790-2729 Fax (416) 753-7570

    For your information, I contacted the Ministry of Government Services who
    regulate Collection Agencies and was informed that they do not have a person or
    party by the name of Mr. Lando, registered as a licensed collector with CBCL.

    For your information, I contacted CBCL was advised that there is a
    person by the name of NLANDU NDOMBASI who works at CBCL. I assume he is one and
    same person as Mr. Lando.

    I hope this information is helpful.

    I will keep you posted.

    Regards,

    M



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